ANNUAL REPORT 25` | Our drivers

Artistic photograph of a single plant leaf, in black and white.

Detail of semi-transparent ribbed fabric in beige.

Tailor's mannequin on a gray background.

OUR DRIVERS

Inditex’s priority is to continue to improve every aspect of its business. We continue to work to bring our fashion proposition to a growing customer base, enhance the customer experience in our stores and on our online platforms, make progress on our sustainability commitments and foster the talent and commitment of our people.

The Group’s eight brands continued to fine-tune their inspiring, quality and responsibly-made offerings. 

In 2025, we celebrated Zara’s 50th anniversary with a number of events that showcased its unwavering commitment to creativity, fashion, innovation and the customer experience. In May, 50 of the world’s top models participated in The Film, directed by Steven Meisel, which was accompanied by the launch of an exclusive collection. Throughout the year, A Coruña, the brand’s home city, hosted several cultural events, including the 50 Songs of the Sea kinetic installation by Es Devlin at the Cúpula Atlántica, where a number of concerts by renowned international artists were also held. With Zara 50 Creators, the brand collaborated with some of the most important creators of our time, such as Kate Moss, Annie Leibovitz, Christy Turlington, Cindy Crawford and David Bailey, who designed 50 exclusive pieces. The proceeds from this collection were donated to Women’s Earth Alliance.

Pull&Bear, Newgen

Singers Catriel and Paco Amoroso pose in a scene from their music video, wearing outfits from Bershka: one of them with a ripped black t-shirt and cowboy hat, and the other with a semi-transparent black sleeveless t-shirt.

Bershka, Ca7riel & Paco Amoroso

Oysho, Community Days Paris

Oysho, Premier Padel Milano

Salón amplio y de estilo minimalista, con grandes ventanales y mobiliarios de Zara Home: sofás blancos y mesas bajas de madera maciza.

Zara Home, by Vincent Van Duysen

Lefties Home

A minimalist fashion showroom with Massimo Dutti clothing on racks and mannequins. There's a light-colored sofa and natural light.

The Order of Things x Massimo Dutti

Un hombre con rastas y chaqueta bomber mira hacia arriba en un espacio minimalista con pilares oscuros.

SR_A engineered by Zara

Massimo Dutti Limited Edition

Pull&Bear fashion display with dark and blue clothes on shelves, mannequins and pedestals on a blue carpet.

Pull&Bear NEWGEN

Large, tall, rectangular vase with colored stripes, placed on a pier pillar by the sea.

Zara Home xCollagerie

Designer Ludovic de Saint Sernin poses with four models on a city street.

Zara x Ludovic de Saint Sernin

Pull&Bear STWD/Milan

Exterior of a Pull&Bear store with rental bikes parked on the street and a sign that says "WE SHOULD KISS".

Pull&Bear x Thomas Lelú

Stradivarius Raw Denim

A group of adult and child models pose next to Mickey Mouse in a colorful and festive setting with confetti.

Zara x Disney con Harry Lambert

THE FASHION EXPERIENCE

Among the many initiatives spearheaded by our brands, we would highlight the collections launched by Pull&Bear with designers from the emerging talent programme, NEWGEN; the Massimo Dutti fashion show at its store on Paseo de Gracia in Barcelona; the collaboration between Bershka and CA7RIEL & Paco Amoroso; the Raw Denim collection by Stradivarius unveiled with a video featuring its employees; the 2,000 events organised around the Oysho Community; the fourth Zara Home drop with Vincent Van Duysen; and the homeware new line launched by Lefties.

The stores’ technology ecosystem continued to evolve with Click & Collect silos, sorters, assisted self-checkouts, pick-up points and our new alarm technology, which has been fully implemented in Zara and is under development at Bershka and Pull&Bear.

In parallel, innovation continued to play a key role in improving the online shopping experience. For example, Zara recently introduced its new Try-On feature, developed using artificial intelligence, which is currently available in 26 markets and was designed to inspire the creation of outfits and allow users to mix and match garments, explore silhouettes and visualise possible combinations.

Zara Bahnhofstrasse / Zurich / Suiza

Exterior of a Bershka store in a gray building with large shop windows and clothes on display.

Bershka Vimmelskaftet / Copenhague / Dinamarca

Brick facade of a building with the Zara Home store illuminated on the ground floor and windows on the upper floors.

Zara Home Hanserviertel / Hamburgo / Alemania

Facade of the Stradivarius store on an urban street with historic and modern buildings.

Stradivarius Kalverstraat / Amsterdam / Paises Bajos

Fachada moderna de la tienda Oysho con un autobús rojo borroso en movimiento y calle mojada.

Oysho OXFORD STREET / LONDRES / REINO UNIDO

Fachada de la tienda de ropa Lefties en un centro comercial, con escaparates que muestran prendas y un cartel con el nombre de la marca.

Lefties Parquesur / Madrid / España

Exterior de una tienda Bershka moderna en un centro comercial, con escaparates digitales y un pasillo vacío.

Bershka Trafford Centre / Manchester / Reino Unido

Interior of a clothing store in a historic building of classical architecture with columns, vaulted ceilings and clothing on display.

ZARA Verospi / Roma / Italia

Modern Zara store with curved facade and large windows, surrounded by palm trees at dusk.

Zara The Grove / Los Angeles / USA

Oysho Kalverstraat / Amsterdam / Paises Bajos

Facade of a classic building with the Oysho store illuminated on the ground floor.

Oysho Madeleine / Paris / Francia

Modern shop interior with wooden ceiling, illuminated shelves and a gray sofa.

Zara Diagonal / Barcelona / España

Pull&Bear Oxford Street / Londres / Reino Unido

Front of the Bershka store with a large shop window, mannequins and clothes on display, and a reflective red wall on the left.

Bershka Phoenix Palladium / Mumbai / India

Bershka Mall of Scandinavia / Estocolmo / Suecia

A red London bus passes in front of a Massimo Dutti store located in a modern city building.

Massimo Dutti / Oxford Street / Londres / Reino Unido

Zara Shinsaibashi / Osaka / Japon

Modern entrance of a Zara store with a curved canopy, a digital screen and a decorative pink sphere.

Zara Xinjiekou / Nanjing / China

Ornate facade of a stone building with Stradivarius shops on the ground floor.

Stradivarius Peterstrasse / Leipzig / Alemania

This same innovative approach was pursued by all of the brands in their stores, of which there are 5,460 across 97 markets at the close of the fiscal year. Some of the most prominent Zara openings included the Noon Square store in Seoul (South Korea), the Shinsaibashi store in Osaka (Japan), the Zara Man store on Vía del Corso in Roma (Italy) and new stores in the US, in the cities of Los Ángeles, Las Vegas and Charlotte. High-profile refurbishments included the Avenida Diagonal store in Barcelona and the Serrano flagship in Madrid.

Massimo Dutti, for its part, inaugurated stores in Bangalore (India), Saint Tropez (France) and Xi’an (China), to name the biggest openings. Pull&Bear opened a store on London’s Oxford Street (UK), one of that chain’s milestones last year, and inaugurated flagship stores in Warsaw, Nice and Belfast. Oysho opened new stores in Paris (France), Amsterdam (Netherlands) and Berlin (Germany), while Lefties unveiled its new flagship store in Westfield Parquesur in Madrid (Spain). Zara Home inaugurated a store in downtown Hamburg (Germany) and bolstered its position in Asia by reopening its Seoul store (South Korea). Stradivarius cemented its presence in Germany with seven new stores and made its début in Austria with an opening in Vienna. Bershka added new markets to its footprint, with its first stores in Mumbai (India), Copenhagen (Denmark) and Stockholm (Sweden).

Seamstress adjusting the hem of a long coat on a model, in black and white.

Smiling woman in dark polo shirt behind a counter with a "FOR & FROM" sign in the background.

Talent and diversity of our people

Inditex prioritises the creation of motivational, stable and safe places to work where our people will find equal opportunities and room for development. We look after our more than 163,000 employees -over 50,000 of whom work in Spain- of 174 different nationalities. We work to adapt and respond to local needs in the more than 57 markets where we have employees and to ensure high-quality working environments.

85% of our people work in our stores and women, who account for 73% of our headcount, hold 76% of our management positions. Inditex champions quality, stable and stimulating work. Eighty-two per cent (82%) of our employees enjoy permanent contracts. The global average remuneration of our employees is 31,750 euros before tax. There is wage parity between men and women, and 80% of our vacancies were filled through internal promotions in 2025.

Cotton flower with stem in sepia tones on a textured background.

(Key figures at a glance)

+ 163,000
People in our teams
+ 50,000
Workforce in Spain
174
Nationalities
73%
Women in our workforce
82%
Permanent contracts
31,750€
Average annual gross remuneration
80%
Vacancies covered internally

Inditex directly employs 3,339 people with disabilities, which is equivalent to 2% of our average headcount.

We also spearhead community and workforce integration projects such as for&from, which operate synergistically with non-profit organisations by opening stores staffed by people with different types of disabilities, with commercial support from our brands. In 2025, we opened our second Zara Home for&from store in Portugal, bringing the total network across Spain, Italy, Mexico and Portugal to 17 establishments.

Another important line of initiative is our SALTA programme, which employs people at risk of exclusion and is currently active in 22 markets. More than 2,100 people have joined our teams in our stores, logistics platforms and factories and over 4,800 people have participated in this initiative by providing mentoring, training and support since 2008.

Two men working with white fabrics at a counter in a textile factory.

Sewing needle stuck in a spool of beige thread.

Managing our impact

Inditex’s sustainability strategy, in addition to contributing to the transformation of our business and the broader textile industry, seeks to address the demands of civil society, our customers, our people and the investment community, while complying with sustainability regulations.

In 2023, we launched our Climate Transition Plan, which sets down our targets and lines of initiative for transitioning towards a low-carbon economy. That plan is punctuated by interim milestones. In 2025, we managed to lower our total emissions by 11% relative to 2018, if we consider the emission categories subject to our SBT targets.

We reduced direct emissions from our activity, which technically fall under scopes 1 and 2 (market-based), by 88%. And by 7% in scope 3 categories subject to SBT targets, in both cases compared to 2018.

Our supply chain Environmental Transformation Plan and our Fibres Plan, the key enabling levers of our strategy, are expected to deliver sharp reductions in the coming years, in line with our roadmap for achieving a reduction of our total emissions subject to our SBT targets will be 53% in 2030 compared to 2018.

Piles of scraps of green and pink fabric with loose threads.

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88% of the fibres used in our products come from materials with a lower environmental impact (in accordance with the criteria established in the annex Detailed Information. Methodology in our Sustainability Report): 47% are recycled and 30% originate from organic or regenerative farming methods.